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Archive for Business Systems

Let’s face it…We truly are all given the same 24 hours in a day. As an entrepreneur, on any day you likely have to handle your social networking, write an ezine or blog, answer a zillion emails, take care of clients, projects or customers, attend meetings of one sort or another, do some bookkeeping, and on and on and on.

On top of all that, with all the noise and competition out there, you have to be marketing your business constantly and consistently. Because if you don’t, people are quickly going to forget all about you and what you do—if they ever even noticed you exist to start with. 

So forget sleeping more than four or five hours a night. Or taking even an afternoon off on the weekend. Unless you find a way to put your marketing on autopilot.

Because if you don’t keep marketing you don’t exist. And if you don’t take some tasks off your own plate you’re going to hit a plateau in your business and a wall in your life.

Luckily, there are three ways any overworked entrepreneur can put their marketing on autopilot…

  1. Replicate Experienced marketers rarely reinvent the wheel. Instead they find ways to replicate and repurpose everything they know, do or create into different forms and formats. A web page can become three emails, a press release and a postcard mailing. Ezine articles can become blog posts, Tweets, link builders, the foundation of your next book and more.When you do this, you get more marketing done with less effort. Plus you easily create your own ebooks, books, audio products and more. Thus gaining expert status, some passive revenue, and more ways to get your name out there.
  2. Automate If your business is on the Web—and if you have a Website, it is—you have to deal with everything from social networking to online sales, product delivery and follow-up processes. Plus all the marketing that goes with driving people to your site and turning them into subscriber, then a customer or client.Handling all this can be a full time job and then some. But if you’ve designed your Website properly it can handle all or most of the sales job for you.  Combine that with the latest widgets, email marketing, microblogging and blogging tools to automate much of your online marketing and sales follow up, and you save yourself tons of time and hard work.
  3. Delegate Solo-entrepreneur is such a misleading title. Because no one can do it all alone anymore. That’s why you need to delegate. For a lot of small business owners, hiring an employee just isn’t in the budget. Instead the key is to outsource as much of your marketing as you can to your own team of experienced Virtual Assistants.These experienced assistants can set up all your online automation tools as well as handle much of what can’t be automated from their own home offices. Since they run Internet-based businesses they’re typically pretty savvy about the ways of the Web.That means you don’t have to teach them how to do something, you just need to explain what you want done.  And you can scale up and down as your business and budget demands.

Taking any one of these three steps is going to start freeing you up to do the things you do best and enjoy the most. And because your marketing is going to be happening consistently without you turning that crank, you can grow your business without being chained to it.

Want help figuring out what and how to best put your own marketing on autopilot? I currently have a couple of consulting slots open each month just for this.

Interested? Email your phone number, time zone, and time of day that works for you to stacy @ theunchainedentrepreneur.com (without the spaces). I’ll get back to you with a time we can chat, so I can learn more about your business and see if this is indeed a good fit for you.

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Five Ways to Make More Money as a Business Owner

Monday, February 7th, 2011

The big question on every entrepreneur’s mind is always… ”How can I make more money?” Today I want to try and answer that for you. That way your small business can start earning you the kind of revenues you deserve.

Of course, you can go at this from a couple different angles. First off you can strive to increase your gross revenues in one of three ways:

1) Get more new clients or customers. This is the obvious one, and it’s where most small business owners focus the bulk of their time and money. But it’s not the only way to make more. Nor is it necessarily the best way. You could also…

2) Increase the average transaction value. This lets you make more each time someone buys. You can do this by raising your prices. Or by creating higher priced bundles of products and/or services. Or by upselling or cross-selling other products and/or services that are of value to your current client or customer.

3) Increase the number of transactions per customer or client. If every sale is a one shot deal you have to constantly fill your funnel with new prospects in order to keep making sales. That’s expensive. If, instead, you can have the folks who already know, like and trust you keep coming back for more, it’s much better for you and them.

To do that you could structure your business so you offer ongoing services, something new regularly, programs or products that build upon each other or go together, a membership type program, etc.

However, with whatever you decide to do, you need to consider your expenses. This leads me to my fourth way for you to make more money…

4) Cut your expenses. Expense creep happens—especially when you’re a busy entrepreneur. Because it’s hard to keep track of everything all the time. But there’s no time like the present to take a hard look at where every penny goes. And also your ROI (Return on Investment)—particularly when it comes to new products or programs, and each and every marketing tactic you implement.

It’s worth spending more to make more. But if you’re not making more you need to be ruthless about cutting what’s not working and focusing on what is. That savings translates into more net revenues for you, and more you can invest back into your business.

5) Finally, you can spend more time focused on revenue-generating activities (sales, product development, marketing, taking care of clients, etc.), and less on time-sucking activities, by outsourcing to Virtual Assistants.

I’m a huge proponent of delegating out anything someone else can do for less than your hourly rate times the hours it takes you to do it. Then you can use that newfound time to grow your business and focus on money-making activities (Learn more about outsourcing to VAs at http://www.getstartedoutsourcing.com).

What do you think? Got any more suggestions to help entrepreneurs and small business owners make more money? Please do share your thoughts and ideas by leaving a comment below…

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The Value of Disconnecting When You’re an Entrepreneur

Thursday, February 3rd, 2011

That's me, enjoying a little disconnect time on a hut trip in BC!

A while back, my dad called and left a message on my cell phone late one Friday evening. When I returned his call on Monday, he was pretty miffed about the delay. He just couldn’t seem to understand my reason for not getting back to him sooner—no matter how many times I explained.

You see, I had gone to the mountains for the weekend and (GASP!) left my cell phone at home.

Yep. You read right. I left it at home.

I did not take it with me and just leave it turned off (too tempting).

I did not, as my dad so kindly suggested, take it along and just not answer the calls I didn’t want to take (too much guilt).

I figure I lived more than 30 years of my life without a cell phone and did just fine. Going a few days without one probably isn’t going to kill me…

Of course, he immediately started grilling me about what I would do if I broke down, or got lost. I tried reminding him that pay phones do still exist, but he insisted it wasn’t wise to go anywhere without my phone.

Then, just this last Sunday I called to wish him a Happy Birthday, and he asked if I had seen the holiday pics my sister emailed everyone. I said, “No. I don’t check email on the weekends.”

Judging by the uncomfortable silence that followed, I think he had some trouble processing this scandalous statement too.

At first I thought my dad was the one being weird. Now I’m not so sure. Because I was reading one of my favorite marketing newsletters and they revealed a truly shocking statistic…

According to a study done by Virgin Mobil, one out of every five people will actually answer their cell phones during sex!

It’s bad enough that people take calls in restaurants, while hiking or skiing, or on a date. But really…

What is this world coming too???!!

This kind of technologically addicted behavior isn’t just bad for personal relationships, it’s bad for business.

How so?

First, if you are always at everyone’s beck and call, you’ll never get anything done.

People often ask me how I accomplish so much (think: writing an ezine and multiple blog each week, working with clients, running coaching programs, hosting teleseminars, public speaking and more!), and still find time to play.

I’ve found one big key to doing so much is focusing on one task—and one task only—until it’s done.

I shut down Outlook, turn off the phone, and ignore the doorbell until I’ve completed my project…Or at least for a couple of hours. Because it’s much harder to finish anything if I’m always interrupted by email, phone calls, other tasks and questions.

Second, all that “connectedness” is just not healthy—for you or your business.

Human beings need time to think and process information—not just go, go, go and do, do, do constantly. Otherwise we just end up running around stressed out and time crunched. And we make bad decisions.

Having your thought processes constantly interrupted also saps your ability to be creative and come up with new ideas. On top of that, there’s the theory that this behavior actually promotes ADD.

So every week I set aside some “me time” and check out completely. That means turning off my computer and leaving my cell phone at home.

Sometimes I just take a 30-minute walk to clear my mind (I get many of my best ideas when I am nowhere near the office). Or I head out for a weekend of camping or skiing.

Other times, I change my voice mail message, set my email autoresponder, and leave all that work stuff behind for a week or longer.

Each time I do I come back refreshed and reenergized. And I get tons more work done than I would have if I hadn’t had the break (trust me on this one…I used to be a seven-day-a-week workaholic; I’ve tried it both ways).

Take this action step now!

This week, I want to give you permission to clear your calendar and disconnect for at least a few hours (Try for a whole day or even two!). Wait for the weekend if you have to, but do it.

Leave the cell phone, blackberry—even your iPod—at home. Or at least turn them off and put them away. Because unless you are an ER doctor, there is very little that can’t wait an hour or two.

Initially you might feel a little anxious about what you could be missing. But once you get in the habit of spending time without interruptions, you’ll feel like a new person.

And you’ll become much more productive and successful to boot!

How often do you disconnect? Do you make it a priority or has it been longer than you can remember? What can or do you do to make disconnecting a regular habit? Please do share by leaving a comment below…

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None of us start our businesses thinking “Oh, if only I could find a way to work 60 or more hours each week. That’s all I really want to do with my life!” We start businesses looking for more freedom and fewer work hours. It just doesn’t always work out that way. Before you know it your business takes control of your life.

It happens to just about every small business owner out there…Especially solopreneurs. I know because I’ve been there myself. And because all too often I hear folks in my community say…

“I love reading about all your outdoor adventures and vacations, but frankly, I’m jealous!” In fact, I just heard them again while I was on a Business Evaluation call with a new client.

As usual those words were followed by, “How do you manage to play so much and still launch so many new products and programs and grow your business!?!”

Well, I can tell you it doesn’t just happen all on its own. Creating a business that supports your lifestyle of choice takes planning, prioritizing and dedication.

1) Planning: Because if you don’t know where you want to be, or how you’re going to get there, you could end up anywhere. And you might not be too happy with your destination—especially if it involves working 60-70 hour a week!

2) Prioritization: If you don’t organize your work around the tasks and activities that are most profitable or most important to you, they won’t get done. So you end up working all the time to try and catch up, leaving no time for what’s really important: your health, family and friends, hobbies, etc.

3) Dedication: Going from overworked and underpaid to a healthy work/life balance takes effort. You’ve spent years doing it the wrong way. Now you have to adjust your workflow and learn new habits. It takes three weeks and a bit of effort to break a habit.

You gotta be willing to stick it out and do the work. The end result is well worth it.

That’s exactly why I’ve created my Business Lifestyle Catapult virtual coaching program. Because I believe everyone deserves to have a thriving business and a fulfilling personal life. So this is your opportunity to learn my exact secrets and processes for taking control and running a 6-figure business without giving up your life.

http://www.businesslifestylecatapult.com

This program starts Thursday, December 9th and ends before the holidays. So you can get started getting your life back before the New Year. But you gotta act fast as the program is starting…

During this 3-week small group program you’re going to:

  • Discover the exact steps I take to get WAY more done in my business than should be humanly possible—and how to apply them in your own business.
  • Learn how and what you can replicate and repurpose to create the latest Web marketing tools like ezines and blogs—as well as ebooks, books, coaching programs, products and more—without working yourself to the bone.
  • Figure out exactly what your priorities are and where you’re wasting time, then make a plan to change it.
  • Discover at least five things you can easily and cheaply automate in your business right away so you can get more done with less effort.
  • Get access to a list of my own providers and systems for replicating, automating and delegating so you can get started right away
  • Have me personally help you decide how best to use what you’ve already got to move your business forward—without reinventing the wheel, wasting time or spending a fortune
  • BONUS #1: Benefit from having my expertise focused on your business during the Live Q & A and Laser Coaching time built into every call. Plus you get a dedicated Q & A and Laser Coaching call that’s just for asking questions and getting advice (Priceless!).
  • BONUS #2: Get all the info and guidance you need to start delegating and outsourcing to your own team of Virtual Assistants in your very own copy of my action guide “The Overworked Entrepreneur’s Guide to Outsourcing Success” (a $397 value!)

If you’re…

Tired of working yourself to the bone for not enough money…
Sick of being exhausted and on the edge of burnout…
And ready to start growing your business with less effort AND getting your life back in 2011…

The Business Lifestyle Catapult program is for you!

Spaces have already started filling up. So if you’re really committed to making a change now, go here to get the guidance you need to make it happen.

http://www.businesslifestylecatapult.com

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Comments (1)

Years ago, back when I was copywriter and marketing consultant, I worked with a client who wanted to offer quit smoking classes virtually. She’d been teaching live classes for years for another company, but saw a niche that wasn’t being filled.

Even better, she’d already started leading a test class and it was going great. When she hired me, she was struggling with the best way to deliver content and keep participants accountable. What she really wanted was an automated online tool that could track when someone had completed their homework.

At the time online teaching tools were pretty limited. But I knew to start out she could use teleconferencing and a system of email autoresponders to deliver content, then just monitor homework manually.

It would be relatively easy and inexpensive to set up. And let her get started quickly with minimal investment. Then, if her business grew so big she couldn’t handle monitoring the homework manually, she could invest in a custom online system.

The next thing I know, she tells me a Web developer is going to build a custom system for her for only $25,000! That was on top of her Web design fees and what she was paying me as a marketing consultant and copywriter.

I advised against this for a number of reasons (cost, maintenance, bugs, etc.). But she wanted her entrepreneurial dream in all its glory right now.

The end result? With no money left in her marketing budget she struggled to get her business and its fancy Website off the ground. And she put herself in a good bit of debt to boot.

The saddest part is; it didn’t have to be that way.

Now, I believe in playing big, offering tons of quality and value in everything you do, and setting big, fat, hairy goals…

But whenever it comes to launching something new I don’t believe in jumping in whole hog. And I rarely launch anything in the full-blown, state-of-the-art fashion I might ultimately be dreaming of without testing the waters first.

The key is to start small but make sure whatever you do is scalable. Then, as you start seeing success, you reinvest in rolling out in a bigger way.

Because, in the immortal words of my good friend Mike Glavin,

“If you’re gonna swing, swing hard…
But be prepared to whiff.”

So I always swing hard, but I make it so it’s not such a big deal if I miss the ball entirely.

Let me give you a few examples of how I do this, so you can do this too…

1) I did monthly free teleseminars for almost two years before holding my first Telesummit.

2) I’ll test a concept first as a speaking topic to see if it gets interest. If I get booked to speak on the topic, then I might create a live small group workshop. Or write an ebook on the subject.

3) If the live workshop is popular, I may record it and turn it into an audio product—one that I already know is likely to be in demand. Or turn it into a virtual coaching program first then a product.

4) If I decide to launch a virtual coaching program, I’ll launch just to my list initially to gauge interest before investing in a full-fledged online launch (complete with video, press releases, social media push, etc.) to a wider audience.

5) I always search for no-cost or low-cost tools that already exist, like email autoresponders, conference call lines, Facebook groups, Moodle sites, simple Web pages etc., to deliver the content. If it’s a hit then I can invest those revenues into having a custom site, program or app built—if it even still makes sense.

See how this works?

  • By starting small you might lose a couple hundred to a couple grand if you whiff, but that sure beats being $30k or more in the hole.
  • If you think about how you can scale up in the beginning, it’s easy to do later.
  • You get the chance to refine your program or product before going big with it.
  • Because you’re testing as you go, you have a much better chance of success with each new—and larger—launch.

Yeah, I know a lot of the mindset gurus say you shouldn’t even consider failure as an option. But you know what? Not everything you do, or launch, is going to be wildly successful. Sometimes you’re going to whiff.

If you’re not prepared to miss the ball completely you could be setting your business, and yourself, up for some serious financial difficulties.

What are your thoughts on this? Do you go whole hog or do you test the waters before you launch big? Please share by leaving a comment below…

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Comments (10)