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Archive for Online Marketing

Which Marketing Tactics Should You Use to Grow Your Business?

Thursday, September 1st, 2011

how to choose marketing tactics strategy small business entrepreneurSmall business owners and entrepreneurs are notoriously over-busy. We’re swamped by mile-long to-do lists that never seem to grow shorter no matter how many hours we work. Trying to market your business on top of everything else just adds to the stress and confusion.

Thanks to the advent of the Internet and all things online marketing—email, blogs, social networking, slidecasts, webinars, and the list goes on—it’s easier than ever to get overwhelmed by the options and do nothing. Or spread yourself too thin trying to use them all.

I think that’s why the questions I’ve been hearing more and more lately are “Where should I be focusing my time, money and energy when it comes to marketing?” And, “How do I know which tactics and strategies are going to work for me?”

Well, there is no simple answer to which strategies and tactics are going to work for any given business. Choosing the best ones depends on many factors including your target market, your budget, your skill set, etc. Though any time they’re designed to work together as part of an overarching marketing plan, you’re more likely to see success.

However, you can make good decisions—and get great results—by asking yourself the following questions…

5 Questions for Choosing the Best Marketing Tactics and Strategies for Your Business

1) Can I find and reach my ideal client or customer there?

If your ideal client or customer isn’t on Facebook, there’s no point in spending time and money on Facebook marketing. Know exactly who you’re selling to, and figure out where they shop and Web surf, what they read, and so on. Then find ways to reach them there.

2) Can I execute it on a consistent basis?

Great results rarely occur from one-shot marketing tactics…Especially nowadays when there is so much competition for everyone’s attention, not to mention their business. Instead you have to keep putting your message out there until your ideal client or customer finally takes notice—and takes action. If you don’t have the time, money and energy to execute a marketing tactic consistently, choose a different one.

3) Is it likely to help me achieve my goals?

All too often entrepreneurs choose marketing tactics because they’re cheap, easy, exciting or everyone else is using them. Unfortunately, none of those are good reasons.

Instead, you need to know what your main goal is (grow your list, get clients to call, get customers in your store, get someone to sign up or register, etc.), then choose the tactics most likely to help you achieve it.

4) Are the results measurable?

The only way to know if a marketing tactic is effective is to measure results. That means knowing how many people called, clicked, signed up, bought, emailed or whatever you’d like them to do.

So make sure everything you do has a call to action and a way to know if the action was taken.

This might mean using Google Analytics on your Website, or asking prospects how they heard about you. Or having them mention a particular code or name when they get in touch.

5) What is the ROI?

ROI, or Return on Investment, is basically gross revenue generated less expenses. It’s a number many entrepreneurs are totally unfamiliar with. And this is a serious problem.

I can’t tell you how many small business owners have told me a particular marketing tactic was successful…Until they ran the numbers and realized it was costing more than it was making them.

Unless it’s part of a larger strategy designed to recoup costs and make more money later, an ad that cost you $600 to run but only made you $200 in gross revenues needs to be changed or replaced.

Unfortunately, all too often entrepreneurs pay little or no attention to costs—especially time costs. Because the reality is, even free marketing costs you something in time spent that could be used to pursue other opportunities or make money.

If you don’t know what your marketing costs, or how much it brings in, there’s no way to know if you should keep doing it.

Now that you have these five questions in your back pocket, be sure to ask them anytime you’re considering investing your time, energy or money in marketing.

What marketing tactics and strategies work best for growing your business? How did you choose them? Any other thoughts on this topic? Please do leave a comment below…

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How to Be Liked Both Online and Off

Tuesday, August 30th, 2011

like, how to, social networking, in person, get people toFace it, as humans we like to be liked. Whether it’s at a party, in our family, at work must of us want the people around us to like us. And the same holds true online on social networking sites like Facebook and Twitter.

What people forget is that the same rules that apply in real life work online too. Once people genuinely like you, they’re much more likely to trust you and buy from you.

So I just had to share this post with you from my friend Natalie Sisson, Founder of The Suitcase Entrepreneur (and amazing Ultimate Frisbee champion!).

Get Anyone to Like You

By Natalie Sisson

I thought this was an appropriate topic given how social media has changed our ability to engage with our customers and clients online, and yet many are still struggling with popularity vs. being genuinely liked.

If you want people to like you, make them feel good about themselves. This works every time – guaranteed! It's very straightforward. If I meet you and make you feel good about yourself, you will like me.

You will then seek every opportunity to see me again to replicate that same good feeling you felt the first time we met and do almost anything for me.

Ironically we don't use this powerful technique enough because we are usually focused on ourselves and not others. Change that and change your business.

About the Author

Natalie Sisson is a Suitcase Entrepreneur and Adventurer who shares creative ways to run your business from anywhere in the world. She is passionate about using online tools social media and outsourcing to create more freedom in business and adventure in life. 

What do you think about being liked, online or off? Tips? Thoughts? Ideas? Please do leave a comment…

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If you’re into social networking and online marketing, Dan Zarella (http://danzarrella.com/#) is a man to follow. He’s always got amazing data on what’s working and what’s not. Now he’s come up with a cool new tool that lets you measure how many people have retweeted your blog post.

Enter any blog post URL from the last two weeks and you get a report with stats showing number of tweets, most influential users to tweet your link and more. What a wonderful way to know what’s working and what’s not, and why.

Cool stuff!

Check it out at http://WhoReTweetedMe.com

Have you tried WhoReTweetedMe.com yet? Excited about the potential? Please do share your thoughts and experiences by leaving a comment.

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Entrepreneurs…Got an important Webpage that Google hasn’t picked up yet? Wanna make sure critical new or updated pages on your site are indexed quickly and properly by Google?

Last week Google launched a new way for site owners to request specific web pages be crawled…The Crawl URL form.

While Google has always had an “Add URL” form for requesting a URL be added to the search index, it was meant more for searchers who noticed a Webpage was missing.

This form has now been renamed Crawl URL and is aimed at business owners and Webmasters. You have to log in to it with a Google Account (they’re free, so no worries there). However, you can submit only up to 50 URLs a week.

Before you get all excited, this is actually not meant to be used on a regular basis…It’s more for major updates or important new content. But this can be a key marketing tool if you’re in the process of launching something new online.

You can and should use the “Submit URL” form and other Google forms found here http://tinyurl.com/c32rbu  for general Website submissions.

Learn more about all of this in a far more detailed article from Search Engine Land: Fetch, Googlebot! Google’s New Way To Submit URLs & Updated Pages here: http://tinyurl.com/3wvsf44

Got more to add on this subject? Please do share by leaving a comment!

 

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Search engine spider keyword Website optimization SEOMost entrepreneurs have heard of keywords. Some business owners even have a keyword list put together. But time after time clients ask me: “What am I supposed to do with all these keywords?”

I’m going to get to that, but first let me give you the upshot of how and why keywords help your search engine rankings…

Search engines have something called spiders that crawl the Web. These spiders go through your site code, looking for keywords that tell them what your site is all about. Then they report back to the search engine database.

The search engines then try to match your keywords with terms and phrases people are using to search the Web in order to provide relevant search results. The better the match the higher you’re going to show up in the results.

So your goal is to come up with the best keywords and keyword phrases for your site —based on what prospects are searching for. Then use them properly to communicate with the spiders to improve your SEO (Search Engine Optimization).

Now, for this article I’m going to assume you have a list of the keywords already and dive right into how to use them.

Drawing the Spiders to Your Keywords

How do search engine spiders know which words on your site are keywords?

Two ways…

1) Repetition

The spiders assume if a keyword (or phrase) is repeated multiple times on a page that must be what the page is about.

However, this doesn’t mean you should pack your pages with keywords willy-nilly. Doing this will get you penalized, or removed from the search engine database completely.

What you want to do is use keywords naturally in your text. Usually, repeating any word or phrase two to four times in your body copy is perfect.

How do you know if you’ve overused your keywords? Read your text out loud. If it sounds like a six year old wrote your copy, you’ve used them too many times. If it sounds smooth and natural you should be good to go.

2) Proper keyword placement

Certain locations in your content are considered more important in the eyes of the spiders (and often your readers). So focus on putting keywords in these spots whenever possible.

  • Headlines, Subheads and Article Titles – Headlines, subheads and titles tell both humans and spiders what kind of info we can expect to find…Particularly if you use the H1, H2 formatting.
     
  • Link text – Anytime you have a link in your text to another page or site, spiders assume those words indicate what kind of info can be found on the other end of that link. So avoid linking with meaningless phrases like “Learn More” or “Click Here”. Instead use keywords in your link text.
     
  • Beginning and end of pages – Both people and spiders tend to put more weight on what you say at the beginning and end of pages. At the same time, they assume the middle is just additional supporting details. So be sure your keywords are included in the very first text the spiders will read. Then put your list of keywords after the © at the bottom of each Web page.

But you can do more than just put keywords in your Website content…

More Powerful Spots to Put Your Keywords

Once you’ve got your keywords written into your body content there are a few more places in your HTML code where the spiders might look (you may need to ask your Web master for help with these). Most of these are not visible to Website visitors. But they each do their bit to boost your search engine rankings.

1) Title Tag – You know that text you see in the top bar of your Web browser? And the link text you get in search engine results listings? Both of those are generated from your title tag. Plus, the spiders rank your site higher for the keywords in your title.

2) META Tags - This section of HTML code has just one purpose: To be read by the search engine spiders. These used to be really important, but have lost some of their power. However they seem to be gaining power again, and they certainly won’t hurt you.

  1. META description tag. In some search engines, this is where all or part of the description that shows up in search results comes from. So keep this in mind and write a keyword laden description that also entices searchers to click on your link.
     
  2. META keyword tag. This is where you want to list the top ten or so keywords (or keyword phrases) you’ve used in your content.

3) Image Tags – Search engine spiders can only read text. So images in gif, jpg, or bmp format are just big blank spots. Make them readable by spiders by putting keywords-laden descriptions in your Image Tags.

Keep in mind, incorporating keywords isn’t a quick fix that immediately skyrockets you to the top of the search engine rankings. It is a simple, inexpensive and effective way to make a positive difference in your rankings and drive more targeted traffic to your Website. And well worth the time and effort.

Do you have any other suggestions for using keywords to improve search engine rankings or SEO? Thoughts on this article? Please do share by leaving a comment…

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Writing to Satisfy Both Readers and Skimmers on Your Website

Wednesday, July 20th, 2011

copywriting website content writing copy Writing for the Web truly is different from writing for print. One of the most critical ways it’s different is that people don’t read the same way on the Internet as they do on paper. In fact, many people don’t read on the Web at all—at least not at first. Instead they skim and scan to see if your business has what they’re after.

Then, only if they’re really interested will they read your site content word for word. Or do a mix of skimming and reading.

So as an entrepreneur you don’t want to skimp on the amount of Website content (or copy) you write. Because, as I’ve talked about in previous articles, your Website has to have all the tools and information it needs to be a good salesperson. Otherwise it won’t help you grow your small business.

That means your writing has to be friendly and easy to understand. And your copy has to answer all your customer’s questions and deal with their objections…Then convince them to take action.

It also has to achieve three core goals:

  1. Make the shopping experience easy and convenient
  2. Inspire confidence
  3. Show what’s different, or better, about buying from you

That’s a mighty tall order to fill in the 250 words or less some “experts” recommend. Though really, it’s not about how many words of copy should go on a page because you need exactly as much as it takes to achieve your goals—no more and no less. It’s about how you write and format that copy.

So, let’s get back to what I was saying about skimming versus reading…

Most people will skim your Website before they read it—at least initially—because they want to see if you have what they are looking for. And they want to find it as quickly as possible.

However, when they’re really interested in what you are saying—or serious about buying soon—then they’ll devour every last word you put up there. Assuming, of course, that it is interesting, informative, and easy to read.

So, since some site visitors are going to read while others are going to skim, you need copywriting that satisfies both. How do you do that? Try editing and formatting your Website content with these important rules in mind:

  1. Banish Big, Bulky Paragraphs

            Big, long chunks of text are just not inviting to read. Especially on the Web. They just look like too much work, and are almost impossible to skim.

Make all your paragraphs no more than five lines long. On the Web even a one sentence paragraph is fair game.

  1. Be Up Front

Stick to one point and state it early in the paragraph. People who skim read the beginning of a paragraph far more often than they read the whole thing. And the last thing you want to do is bury critical information where it won’t get seen.

  1. It’s Good to Be Short

It’s easier to both skim and read ideas that are broken down into bite-sized pieces. So keep sentences around 20 words or less. This seems hard at first, but you can almost always find a way to break a long sentence into two shorter ones. Use Tools/Word Count in Microsoft Word to keep yourself honest.

  1. Use 5 Cent Instead of 50 Cent Words

Long words take more thought, and are more likely to be misunderstood, than short ones.  Plus, these days most people (even college educated ones) read most comfortably at about an eighth grade level. So anytime it’s possible to use a shorter word, or two short words instead of one long one, do it. The exception: if the long word is specific to an industry or market you are trying to reach, then by all means use it.

  1. Catch Their Eye

One of the best ways to make your copy both skim friendly and effective is with well-written headlines and subheads, and well-placed bolding and highlights. Someone should be able to skim nothing but these to get all the major points and decide whether or not to read deeper.

  1. Bring On the Bullets

Next to headlines and subheads, bullets are one of the best tools for satisfying both skimmers and readers. Just make sure each one provides a clear, compelling benefit—not just a feature. Because it’s not just about what your product or service is or does. It’s what it does for your customer that matters.

 

By writing and formatting your small business Website content with these rules in mind, you make it easy for people to find exactly what they are looking for in an instant. And you can write as much copy as you need to satisfy anyone who wants to read more, and convince them to take action.

 

Share your thoughts on this subject by leaving a comment below.

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The Truth about Building Your Own Small Business Website

Monday, July 18th, 2011

Entrepreneurs …Have you built your own Website, or been thinking about building one yourself? If so, you’re not alone.

Thanks to the advent of easy-to-use, do-it-yourself platforms like Druple and WordPress and thousands of nifty templates, more and more small business owners are tackling their own Website or blog design.

So if you’re wondering whether or not you can—or should—build your own site, the short answer is, “Sure, you can.” Especially if you just want a simple blog or Website with few pages and little to no customization.

The longer answer for most small businesses is, “I wouldn’t recommend it.”

Here’s why:

1) You only get a few seconds at best to make a good first impression on the Web. Unfortunately, all too often the fact that you designed and built it yourself is going to be glaringly obvious. The last thing you want is for your business to look like a hobby because your Website looks like it was built by an amateur. People simply won’t take you seriously and you’ll lose potential clients and customers.

2) You’re better off spending your time doing what you do best. Most businesses need a more customized, branded site—regardless of the platform it’s built on. Unless you have a background in Web design, WordPress and/or HTML you’re gonna spend hours and hours learning how to create a nice, functional effective site. These are hours you could better spend doing what your best and growing your business.

For example, let’s say it takes you 40 hours to build your first Website. And you normally charge $100/hour for your services. That means your time cost is $4000. Consider the income lost because you were working on your site instead of making money.

Now, let’s say you hire a professional to build you a custom site for $50 an hour (and you can often hire good designers for less). It takes 20 hours because they know what they’re doing and it looks much more professional than your version. That costs you $1000 out of pocket but the better looking site brings in more leads, clients and customers.

In the meantime you’ve been able to land two new clients that each pay $1500 because you weren’t busy working on your site. So now you’ve got a much nicer site and you’ve already netted $2000.

My advice: Have a professional build your site to meet your business needs and your specifications. If you’re on a budget use a template. WordPress has some great ones. Ideally though, at least have it customized with your colors and a branded header using your logo, and tagline.

Then, learn how to edit and add content and blog posts to your site. That way you have control and you’re not beholden to a designer all the time. It’s really the best of both worlds.

Have you built your own Website or blog? How did it go? What words of wisdom would you share with other entrepreneurs considering the do-it-yourself Web design route?

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Are Your Inbound Website Links Helping You or Hurting You?

Thursday, July 14th, 2011

If you’ve studied Website Search Engine Optimization (SEO) and ranking at all, you already know the power of inbound links. Because in the eyes of the search engines, the fact that another site is linking to yours is much like a referral or testimonial. And the higher the other site ranks, and the more closely their content relates to yours, the better.

In other words, links are great for helping small business Websites get found!

I’m not just talking about link exchanges with other sites either. Those can be fine, but proceed with caution. You don’t want to exchange links with just anyone. Because you’re now basically giving a referral to their site from yours.

So think carefully about who you link to as it can affect your professional reputation and hurt your business.

While link exchanges can be worthwhile, you’ve also got all the links you can generate from your social networking profiles, Twitter tweets, online article submissions, online press releases, blog posts etc. These are great for driving traffic and improving search engine ranking.

Here’s the one caveat though…

Where you point your links has a huge impact on your marketing results and your bottom line.

Because regardless of where the link comes from, unless you link people to the right place on your site, you’re going to lose potential business.

Think about it…

Have you ever read an article or post somewhere talking about a wonderful product…But when you clicked the link it to you took a main catalog page with a bazillion products, and the one you wanted is nowhere to be found?

Or seen a mention of an interesting article…But when you click the link it takes to the home page of a blog and the article you wanted to read isn’t there?

What do you do when this kind of thing happens? If you’re like me you click away and look for what you want on another site.  Because you don’t have time to go searching around for whatever it is you were looking for. And there are millions of other sites.

Sadly, this happens on entrepreneur’s Websites and blogs all the time. In fact, studies have shown that more than 50% of Website visitors leave without taking action because they can’t find the info they’re after.

So anytime you put a link back to your site anywhere—online or in print—make sure it takes people back to the specific product, item, article, offer or information you’re talking about…Never to a home page, or a page with multiple products or items on it, if there’s somewhere more specific to send them.

The faster and easier you make it for people to find exactly what they’re after, the faster and easier you’re going to grow your business.

 Where do your links go and why? Have you thought about it? Do you have an actual linking strategy for your small business?

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A Fresh Way to Get More Website Traffic – Slidecasts

Tuesday, July 12th, 2011

As a professional marketer and an entrepreneur, I’m always looking for new ways to drive traffic to my Website. Recently I ran across a terrific article by my friend and Online Marketing for Introverts expert Donna Gunter on creating slidecasts for marketing your small business and Website.

Slidecasts are basically just PowerPoint slide shows that are set to run automatically and loaded to sites online. If you write and set them up right, you can use them to drive Website traffic, grow your list and even make sales. Best of all, if you’re already writing articles or speaking in public, you’ve got content that can easily be converted to slidecast format.

For loads of practical beta on how to create and use your own slidecast presentation as an online marketing tool, check out Donna’s article here: Content Marketing: 7 Steps to Creating an Irresistible Slidecast Presentation

 

Have you used slidecasts as an online sales or marketing tool? Have you watched a slidecast presentation? What are you thoughts on this concept?

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blog ezine e-newsletter online small business marketing Clients ask me all the time…”Do I really need a blog and an ezine or e-newsletter? Isn’t a blog enough?” Lately I’ve even had more than entrepreneurial client tell me “I want to do a blog, but I won’t write an ezine.” Often it’s because they’re either afraid of the extra work, or worried about bugging people with emails.

That’s too bad…Because you get the best results when you have both a blog and an ezine or e-newsletter. So I thought I’d clear up some of the confusion.

First, let’s talk about the purpose of each of these marketing tools.

1)      Blogs
A blog is a way to put regularly updated content on your Website so you get noticed and ranked higher by search engines, and are found more often by people looking for what you offer. It’s also a great way to showcase your expertise. That helps you get asked to speak and get profiled by the press or asked to contribute to articles. And it can be a wonderful way to have conversations with your community of readers.

While blogs do come with an RSS feed people can subscribe to, it’s up to them to come back to your site to read the articles. Of course, if they do, you have the opportunity to offer them a freebie and add them to your email list. Plus they can find more info on everything about business and what you do and sell.

In order for a blog to be really effective, you need to post at least twice a week. More is better. Thankfully, you can also use blog posts as main articles in your ezine so you kill two birds with one stone.
 

2)      Ezines and e-newsletter
Ezines (usually color, and HTML with graphics) and e-newsletters (usually text only and black and white) are more or less the same thing…

They are email communications you send out on a regular basis to your own list of people who’ve raised their hand and said they want to hear from you—usually by signing up on your Website. This means you now have the opportunity to reach out and connect with them by sending something to their inbox.

Ezines and e-newsletter are ideal for letting your community get to know you better while offering valuable, helpful, inspiring or entertaining information. Plus they’re a wonderful way to let folks know how they can learn more or get more help from you via your products, services or programs.

Typically they will include a short intro that shares a little about what you’ve been up. Then at least one helpful article, or links to a few interesting articles. You might also include a short bio, a usage statement, testimonials, possibly a sales pitch or other offer, and maybe a section listing recent blog articles or places where you’re speaking.

Really the sky is the limit as long as it’s likely to be of interest and/or value to your readers.

Ezines and e-newsletters should go out at least once a month. Bi-weekly is better. Weekly is best if you can swing it.

As you can see, while there are similarities, blogs and emails are not the same. And they don’t serve the exact same purpose. But they work together beautifully to market your business.

Here’s why you need both a blog and an ezine or e-newsletter:

A regularly updated blog is a terrific way to get more Website traffic. And if you’re going to send people to your Website, it only makes sense to add them to your list so you can keep communicating with them. How? By trading valuable information in the form of an ebook, audio, video, etc. for their name and email address.

Once you’ve added them to your list, you need to stay in touch until they’re ready to buy from or hire you. And you don’t want to rely on them always going back to your blog. Thus, you need an ezine or e-newsletter.

This lets you follow up with interested prospects on a regular basis so you start establishing a relationship and stay top of mind. Over time, ideally, as they keep getting valuable information from you, these prospects go from client or customer, to raving fan. Which is exactly what every entrepreneur needs.

Does this article help clarify your online marketing? Do you have a blog and an ezine (or e-newsletter), or one or the other? Why?

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