Recently, I wrote an article on: “5 Steps to Creating a Call to Action on Your Website that Gets Results” (Read it here: http://theunchainedentrepreneur.com/?p=1801 ). In it, I explained exactly what a Call to Action is, why every entrepreneur needs to use them on their Website, and then gave 5 simple steps for writing one.
What I didn’t talk about was how and where you actually use them in your Website content. So today I’m going to share exactly that.
Now, just to recap quickly, a Call to Action is where you tell readers what to do next. Basically a “Do X to get Y” statement.
On a Website it might be “Call 206-200-7594 Now to Schedule Your ‘Website Effectiveness Assessment’. Or “Visit my services page (insert link) to learn more about…”
It could also be something like “Enter your name and email below to…(get a free ebook, register for a teleseminar, etc.).
Even a “Buy Now” button is a Call to Action.
The thing is you can’t just whip up a Call to Action, place it randomly on your Website, and expect to see great results. There’s a psychology to using Calls to Action effectively.
You have to put yourself inside your prospect’s head, tap in to their internal conversation, and understand what they want. Plus what they need to know in order to be willing to take the desired action.
If you just plop any old Call to Action anywhere on a Web page, and your prospect still has unanswered questions or concerns — or can’t yet understand why they would want whatever it is — they aren’t going to do anything.
So, how do you know where to use Calls to Action on your Website?
Follow these 5 simple steps to effectively using a Call to Action
STEP #1 Determine the main goal of your Website, and the goal of each of your main pages.
Do you want to grow your list, have people call you, get people to buy products, click a link to read more, something else? Your answers determine what action you want them to take on each page.
STEP #2 Make a list of all the questions or concerns that might stop prospects from taking each desired action. Then be sure you address them.
Keep in mind, if you’re selling a high-priced product or service, prospects are going to need quite a bit of information. They may want to look at videos, testimonials, case studies and more before they feel confident about taking action.
So your Calls to Action should be designed to move them through your site by clicking links to learn more before asking them to buy now or call you.
On the other hand, if you’re offering a free ebook, their main concerns are going to be: “Is the information of value to me?”…“Is this worth my time?”…and “Is my contact information safe with you?”
If you can address all that on one page, your Call to Action would be “Enter your name and email below to get…”
STEP #3 Create a site plan showing all the pages on your site, how they are linked, and how you anticipate moving visitors through your site to meet your end goal.
You can do this as a simple flow chart either on paper or on the computer. If you only have a one-page site, squeeze page or long-form sales letter, skip this step.
STEP #4 Insert Calls to Action where it makes sense.
Be thoughtful about where to place your Call to Action. And about what you’re asking prospects to do. Again, you want to try to tap into their internal dialogue Then put your Call to Action wherever it seems like you’ve truly made a convincing enough argument for taking that action.
STEP #5 Make it big, bold and obvious.
The last thing you want to do is hide your Call to Action by burying it in text. Make links bold and a different color from the body text. Make Buy Now buttons big and bright.
Calls to Action aren’t just for Websites. You can apply this same process ads, promo emails, tweets, Facebook or ezine blurbs, or any other marketing pieces—both online and off—to increase response and results.
The bottom line is…Having clear, obvious Calls to Action on your Website—and in all your marketing and advertising—is one of the keys to small business success.
Because if someone doesn’t know exactly what to do next—and how to do it—they probably won’t do it. But if you make the right offer to the right people at the right time—and you’ve given them all the info they need to take confidently take action—they probably will. That’s good for everyone!
Do you use Calls to Action on your Website or in other marketing materials? What works best for you? Please do share your thoughts on this topic…














